FINISHING THE UNFINISHED
One day in the 1920s Russian psychologist Bluma Zeigarnik was sitting in a café in Vienna waiting for her coffee refill. It never came. She noticed that her waiter had an excellent memory for all of his customers' orders, but somehow had forgotten her coffee.
Bluma set herself to the task of investigating this phenomenon further.
What she found in her subsequent studies was this: People tend to remember the details of things exceptionally well when those things are unfinished. She had already paid her waiter, so he had forgotten about her because he was finished with her as a customer.
What is unfinished haunts us. It stays with us, nagging us to bring it to completion. Benjamin Franklin once said that houseguests, like fish, begin to smell after three days. What is unfinished has an uncanny ability to stink up our lives. Here are some tips on how to unstink them.